Why do I need to enable cookies on my browser to use iHealthSpace?

Cookies are small pieces of data stored on your computer, mobile phone or other device when you visit a web site. iHealthSpace uses cookies to improve your experience on our site, but do not use it to collect personal information about you, or to personally identify you.

First-party cookies are cookies that are set by the site listed in the address bar. This needs to be enabled in order to use iHealthSpace. Third-party cookies come from other domain sources that have items, such as images, embedded on the page. This is optional and not required to use iHealthSpace, but may be required by other web sites you visit. Depending on your browser, you can control which types of cookies you allow.

How do I turn on my browser cookie functionality?

If you're seeing an iHealthSpace message that your browser's cookie functionality is turned off, it's possible that your browser's cookies are not enabled.

Internet Explorer

To enable cookies in Internet Explorer 7 or 8:

  1. Click Tools > Internet Options.
  2. Select the Privacy tab.
  3. Under Settings, choose 'Medium' (default setting).

Firefox

To enable cookies in Mozilla Firefox 3.x for Windows:

  1. Click Tools > Options.
  2. Click Privacy in the top panel.
  3. Set "Firefox will:" to Use custom settings for history.
  4. Check the box next to "Accept cookies from sites" to enable cookies.
  5. Click OK.

To enable cookies in Mozilla Firefox for Mac:

  1. Go to the Firefox drop-down menu.
  2. Select Preferences.
  3. Click Privacy.
  4. Set "Firefox will:" to Use custom settings for history.
  5. Check the box next to "Accept cookies from sites" to enable cookies.
  6. Click OK.

Chrome

To enable cookies in Chrome:

  1. Click the wrench icon.
  2. Select Settings.
  3. Click Show advanced settings.
  4. Click Content settings in the "Privacy" section.
  5. Select Allow local data to be set to allow both first-party and third-party cookies. If you only want to accept first-party cookies, check the box next to "Block all third-party cookies without exception."

Safari

To enable cookies in Safari:

  1. Go to the Safari drop-down menu.
  2. Select Preferences.
  3. Click Security in the top panel.
  4. Under "Accept Cookies" select Only from sites you navigate to.

I'm still seeing issues after turning cookies on

If cookies in your browser are enabled and you're still seeing an error message that your browser's cookie functionality is turned off, exit from your current browser and try opening a new window in your browser. Sometimes a browser's cookies will not work properly when you are using multiple tabs in a browser window.

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